The details of the evaluation process in a hospital and a retirement home are reported, and the main difficulties and recommendations of using AUSUS are discussed. This article presents a use case of the framework, which is evaluated through a socially assistive robotic platform created to perform comprehensive geriatric assessment: the CLARC system. The proposed approach, named AUSUS, considers Accessibility, Usability, Social acceptance, User experience, and Societal impact. This article proposes an extension of a popular HRI evaluation framework, including accessibility as a new evaluation factor. However, one of the most important factors that need to be evaluated in any kind of interaction is whether all the users are able to work with the system with the same opportunities and easiness, and none of the current human–robot interaction (HRI) evaluation frameworks include this factor yet. Factors like usability, user experience, social acceptance, or societal impact, among others, have been taken into account in evaluation frameworks defined during the last years. The introduction of robots in the real world requires previous evaluation of the envisaged performance. The review provides an overview of existing research, a summary of common research directions, and a summary of issues, which need to be considered in future research. Based on the review, future research directions are being proposed, addressing issues like use-cases user conditions universal accessibility safety privacy and security independence and autonomy evaluation methods and user training programs. These articles were further characterized in terms of problems addressed, objectives, types of special needs considered, features of the devices, features of solutions, and the evaluation methods applied. The search includes studies published between 20.Ī total of 871 articles were included in this review, 42 of which were eligible for the analysis. Web of Science (WoS), ACM Digital Library, IEEE Xplore, PubMed, and Scopus were searched and a supplemental by hand examination of reference lists was done. We used Preferred Reporting Items for Systematic Reviews and Meta-analyses (PRISMA) guidelines for a review. Still, no state-of-the-art literature review has been made of research on telerobots for people with disabilities. However, interface accessibility barriers have made them difficult to use for some people. These robots can increase the quality of life for people with special needs, who are, for instance, bed bound. ![]() Telerobots allow the user to move a camera and a microphone at a remote location in real time - often with a display of the user's face at the robot. Telepresence robots are increasingly used to support remote social interaction. Significance: This case study demonstrates that people from our target population can successfully engage in the active role of operating a telepresence robot. Results: All of the participants were able to operate the robot to explore the gallery, form opinions about the exhibits, and engage in conversation. We conducted a case study (n=4) with our target population in which the robot was used to visit a remote art gallery. Our user interface focuses primarily on the human-human interaction and communication through video, providing support for semi-autonomous navigation. Based on the findings of our formative user studies, we developed an augmented reality user interface for our social telepresence robot. Methodology: Our research utilized an iterative, bottomup, user-centered approach, drawing upon our assistive robotics experiences. However, to date, such platforms do not exist for this population. The quality of life of people with special needs, such as residents of healthcare facilities, may be improved through operating social telepresence robots that provide the ability to participate in remote activities with friends or family.
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